Warning
Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards
Injuries have been reported. Consumers should stop using this product immediately.
Source: CPSC
WarningRecall #23270
Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards
Apollo Imports Inc., of Newark, Delaware · Apollo Phantom Electric Scooters
Product Description
This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.
Hazard
The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.
Remedy
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
Repair
Reported Injuries
The firm has received seven reports of the bolt breaking resulting in the stem detaching or loosening, including three injuries of bruising, cuts and abrasions.
411 Press Analysis
The firm has received seven reports of the bolt breaking resulting in the stem detaching or loosening, including three injuries of bruising, cuts and abrasions. The CPSC has recalled about 3,900 of Apollo Phantom Electric Scooters, manufactured by Apollo Imports Inc., of Newark, Delaware. The recall was announced on August 31, 2023. The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards. Consumers should discontinue use and schedule a free repair. The manufacturer has confirmed the recall and is providing remedy options to affected purchasers. Report any incidents involving this product to the CPSC at SaferProducts.gov.
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