Information
Black Diamond Equipment Recalls Neve Strap Crampons and Accessory Kits Due to Fall Hazard
No injuries reported. This is a preventive recall action.
Source: CPSC
InfoRecall #24261
Black Diamond Equipment Recalls Neve Strap Crampons and Accessory Kits Due to Fall Hazard
Black Diamond Equipment, of Salt Lake City, Utah · Neve Strap Crampons and Accessory Kits
Product Description
This recall involves Neve Strap Crampons and Accessory Kits, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024 and SS1271. The date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate. The products are made of aluminum plates with spikes that attach to boots for ice climbing. The metal plates have a bright green color, and a black plastic toe and heel bail with a black webbing strap that fastens around the ankle. This recall also includes the Neve Strap Binding Accessory Kit, Style No. 400683, and Neve Strap Heel Cup Screw & Nuts, Style No. 400687, which were sold separately as spare parts/accessories.
Hazard
The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.
Remedy
Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.
Refund
Reported Injuries
The firm has received three reports of incidents of the crampons becoming loose or the heel cup becoming detached by hikers. No injuries have been reported.
411 Press Analysis
The CPSC announced a voluntary recall of Neve Strap Crampons and Accessory Kits on June 13, 2024. The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a. This recall covers about 350 (in addition, about 28 were sold in canada) and was initiated by Black Diamond Equipment, of Salt Lake City, Utah as a preventive measure. No injuries have been reported to date. Consumers should stop using the product and obtain a full refund. The recall demonstrates proactive safety compliance by the manufacturer. Consumers can verify whether their product is affected by checking model numbers against the CPSC listing.
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