Critical Alert
Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications
This recall is associated with reported fatalities. Consumers should take immediate action.
Source: CPSC
CriticalRecall #25077
Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications
Black Diamond Equipment Ltd., of Salt Lake City, Utah · PIEPS Pro IPS Avalanche Transceivers
Product Description
This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers' serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.
Hazard
The battery compartment within the avalanche transceiver could not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. It would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.
Remedy
Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.
RefundRepair
Reported Injuries
Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported.
411 Press Analysis
The U.S. Consumer Product Safety Commission announced a recall of PIEPS Pro IPS Avalanche Transceivers on December 26, 2024, affecting about 770 (in addition, about 70 were sold in canada). Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported. The CPSC has classified this as a serious safety hazard. Consumers who own this product should stop using it immediately and obtain a full refund. Black Diamond Equipment Ltd., of Salt Lake City, Utah is the responsible party for this recall. The CPSC urges consumers to check their homes for this product and take action without delay. Full recall details and consumer contact information are available on the CPSC website.
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