Information
Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
No injuries reported. This is a preventive recall action.
Source: CPSC
InfoRecall #26236
Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
Gazelle USA, LLC, of Santa Cruz, California · Urban Arrow FamilyNext Pro Cargo E-Bikes
Product Description
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
Hazard
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Remedy
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Repair
Reported Injuries
The firm has received three reports of buckles not fully latching. No injuries have been reported.
411 Press Analysis
A recall affecting about 320 of Urban Arrow FamilyNext Pro Cargo E-Bikes was announced on January 29, 2026 by the CPSC. The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children. Gazelle USA, LLC, of Santa Cruz, California initiated this voluntary recall before any injuries were reported. Consumers who purchased this product should schedule a free repair by contacting the manufacturer. The CPSC encourages consumers to register products at the time of purchase to receive direct notification of future recalls.
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