Information
Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
No injuries reported. This is a preventive recall action.
Source: CPSC
InfoRecall #25109
Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin · Matrix-brand Training Cycles
Product Description
This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001
Hazard
The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
Remedy
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
Repair
Reported Injuries
The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported.
411 Press Analysis
Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin has voluntarily recalled about 12,885 (in addition, about 140 were sold in canada) of Matrix-brand Training Cycles as a preventive safety measure. The recall was announced by the CPSC on January 30, 2025. The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider. While no injuries have been reported, the identified hazard warrants consumer attention. Affected consumers should schedule a free repair. The CPSC recommends discontinuing use of the product until the remedy has been completed.
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