Information
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
No injuries reported. This is a preventive recall action.
Source: CPSC
InfoRecall #24732
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
Pella Corporation, of Pella, Iowa · Pella Architect Series Casement Windows
Product Description
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Hazard
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Remedy
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Repair
Reported Injuries
The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
411 Press Analysis
The CPSC announced a voluntary recall of Pella Architect Series Casement Windows on December 21, 2023. The window's sash can detach from the frame and fall, posing an injury hazard to consumers. This recall covers about 12,000 (in addition, about 305 were sold in canada and about 10 were sold in mexico) and was initiated by Pella Corporation, of Pella, Iowa as a preventive measure. No injuries have been reported to date. Consumers should stop using the product and schedule a free repair. The recall demonstrates proactive safety compliance by the manufacturer. Consumers can verify whether their product is affected by checking model numbers against the CPSC listing.
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