Critical Alert
Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
This recall is associated with reported fatalities. Consumers should take immediate action.
Source: CPSC
CriticalRecall #26450
Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
Residential Elevators, Inc., of Crawfordville, Florida · Residential Elevators StrikeLock Hoistway Door Locking Device
Product Description
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
Hazard
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
Remedy
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Repair
411 Press Analysis
Consumers should immediately stop using Residential Elevators StrikeLock Hoistway Door Locking Device, according to a recall announced on April 30, 2026 by the CPSC. This recall covers about 450 and has been linked to fatalities. The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury. Affected consumers should schedule a free repair by contacting Residential Elevators, Inc., of Crawfordville, Florida. The CPSC strongly advises checking purchase records and inspecting any matching products in the home. This recall carries the highest severity level due to reported deaths associated with the product defect.
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