Warning
Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
Injuries have been reported. Consumers should stop using this product immediately.
Source: CPSC
WarningRecall #23294
Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
Shimano North America Bicycle Inc., of Irvine, California · 11-Speed Bonded Hollowtech II Road Cranksets
Product Description
This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.
Hazard
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Remedy
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
InspectReplace
Reported Injuries
The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.
411 Press Analysis
Shimano North America Bicycle Inc., of Irvine, California has recalled 11-Speed Bonded Hollowtech II Road Cranksets after injury reports prompted CPSC action on September 21, 2023. This recall affects about 680,000 (in addition, 80,000 were sold in canada). The recalled bonded crank parts can separate and break, posing a crash hazard to consumers. The manufacturer is advising consumers to stop using the product immediately. Affected consumers can receive a free replacement by contacting the company directly. The CPSC recommends inspecting the product for matching model numbers and contacting the manufacturer if uncertain about whether a specific unit is covered.
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