Information
Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies
No injuries reported. This is a preventive recall action.
Source: CPSC
InfoRecall #24134
Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies
SMART Technologies ULC, of Canada · Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays
Product Description
This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.
Hazard
The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.
Remedy
Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.
Replace
Reported Injuries
The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.
411 Press Analysis
SMART Technologies ULC, of Canada has voluntarily recalled about 750 of Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays as a preventive safety measure. The recall was announced by the CPSC on February 29, 2024. The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and. While no injuries have been reported, the identified hazard warrants consumer attention. Affected consumers should receive a free replacement. The CPSC recommends discontinuing use of the product until the remedy has been completed.
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