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411 PRESS
WarningCampaign #25V876000Vehicle

2017–2025 Chrysler Pacifica Recall: EQUIPMENT ADAPTIVE/MOBILITY

Vehicle Identity

Vehicle
2017–2025 Chrysler Pacifica
Component
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Automobile factory assembly line — representative photo for NHTSA vehicle recall
A vehicle assembly line at an automobile factory (representative file photo). Specific vehicle and component: see recall details below. Photo: Marek Slusarczyk / Wikimedia Commons (CC BY 3.0).

Affected Vehicles

  • 2017–2025 Chrysler Pacifica
  • 2010–2020 Dodge Grand Caravan
  • 2011–2015 Chrysler Town And Country
  • 2011 Ford E 250
  • 2015 Honda Odyssey
  • 2016–2017 Toyota Sienna
  • 2019–2025 Ford Transit
  • 2019–2025 RAM Promaster
  • 2022–2025 Chrysler Voyager
  • 2023 Chevrolet Express 2500
  • and 3 more

Recall Summary

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

411 Press Analysis

NHTSA has issued a recall for the 2017–2025 Chrysler Pacifica involving equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:, reported on December 17, 2025. An unsecured wheelchair can move during transit, increasing the risk of injury. Owners of affected vehicles should contact their dealer to schedule the recall repair. Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Use your VIN at NHTSA.gov/recalls to verify whether your vehicle is affected by this recall.

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