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411 PRESS
WarningCampaign #25V330000Vehicle

2024 RAM Promaster Recall: BACK OVER PREVENTION

Vehicle Identity

Vehicle
2024 RAM Promaster
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Automobile factory assembly line — representative photo for NHTSA vehicle recall
A vehicle assembly line at an automobile factory (representative file photo). Specific vehicle and component: see recall details below. Photo: Marek Slusarczyk / Wikimedia Commons (CC BY 3.0).

Affected Vehicles

2024 RAM Promaster

Recall Summary

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

411 Press Analysis

NHTSA has issued a recall for the 2024 RAM Promaster involving back over prevention: sensing system: camera, reported on May 21, 2025. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. Owners of affected vehicles should contact their dealer to schedule the recall repair. Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Use your VIN at NHTSA.gov/recalls to verify whether your vehicle is affected by this recall.

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