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WarningRecall #25056

Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations

Anker Innovations Limited, of Hong Kong · Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers

Recalled Anker Soundcore (image 1 of 3)
Recalled Anker Soundcore (image 1 of 3) Photo: CPSC / Public Domain
Recalled Anker Soundcore (image 2 of 3)
Recalled Anker Soundcore (image 2 of 3) Photo: CPSC / Public Domain
Recalled Anker Soundcore (image 3 of 3)
Recalled Anker Soundcore (image 3 of 3) Photo: CPSC / Public Domain

Product Description

This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit's "SN Code" which is visible on the underside of the Bluetooth Speakers. Consumers can type in the "SN Code" on Anker's website https://www.anker.com/product-recalls to see if their product is recalled. Anker and Amazon have contacted all known purchasers.

Hazard

The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.

Replace

Reported Injuries

The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating, some of those involve incidents of smoking and small fires, including one minor burn injury in connection with an overheating unit.

411 Press Analysis

The firm has received 33 reports of incidents involving the lithium-ion batteries in the speakers overheating, some of those involve incidents of smoking and small. The CPSC has recalled about 69,000 (in addition, about 9,764 were sold in canada) of Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers, manufactured by Anker Innovations Limited, of Hong Kong. The recall was announced on December 5, 2024. The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. Consumers should discontinue use and receive a free replacement. The manufacturer has confirmed the recall and is providing remedy options to affected purchasers. Report any incidents involving this product to the CPSC at SaferProducts.gov.

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