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411 PRESS
WarningRecall #25035

Quad Lock MAG Battery Pack Recalled Due to Fire Hazard; Imported by Quad Lock

Annex Products Pty Ltd., dba Quad Lock, of Australia · MAG Battery Packs

Recalled MAG Battery Packs (image 1 of 2)
Recalled MAG Battery Packs (image 1 of 2) Photo: CPSC / Public Domain
Recalled MAG Battery Packs (image 2 of 2)
Recalled MAG Battery Packs (image 2 of 2) Photo: CPSC / Public Domain

Product Description

This recall involves the Quad Lock MAG Battery Pack wireless portable charger. The power bank is a wireless portable charger, equipped with chargeable lithium-ion batteries and were sold in black. The power banks measure three inches long and two inches wide. Quad Lock is stamped in the plastic on the front and the model number is stamped on the back of the battery pack. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Hazard

The battery pack in the chargers can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled battery packs, remove them from the charger and contact Quad Lock for a full refund of the purchase price or a store credit. Visit www.quadlockcase.net/recall to participate in the recall. Consumers should dispose of lithium-ion batteries in accordance with local and state regulations and not in the trash.

Refund

Reported Injuries

Quad Lock has received 39 reports of incidents in the United States, including three reports of fire and 36 reports of smoking, melting, cracking or swelling, resulting in two reports of property damage. Quad Lock has received 170 reports of incidents internationally, including four reports of fire and 166 reports of smoking, melting, cracking or swelling, resulting in one report of property damage.

411 Press Analysis

Annex Products Pty Ltd., dba Quad Lock, of Australia has recalled MAG Battery Packs after injury reports prompted CPSC action on November 7, 2024. This recall affects about 13,700 (in addition, about 1,580 were sold in canada). The battery pack in the chargers can overheat, posing a fire hazard. The manufacturer is advising consumers to stop using the product immediately. Affected consumers can obtain a full refund by contacting the company directly. The CPSC recommends inspecting the product for matching model numbers and contacting the manufacturer if uncertain about whether a specific unit is covered.

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