Critical Alert
BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards
The CPSC record for this recall reports injuries. Consumers should stop using this product and follow the recall remedy.
Source: CPSC
CriticalRecall #26647
BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards
BenQ America Corp., of Costa Mesa, California · BenQ GV31 Portable Projectors
Product Description
This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.
Hazard
The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
Remedy
Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
RepairReplace
Reported Injuries
The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.
411 Press Analysis
The U.S. Consumer Product Safety Commission announced a recall of BenQ GV31 Portable Projectors on July 30, 2026, affecting about 1,249 units (In addition, about 240 were sold in Canada). The CPSC's incident record for this recall reports injuries. The firm has received three reports of the projector overheating, including one incident resulting in burns on hands. 411 Press rates this recall at its highest severity tier based on the hazard the CPSC describes. Consumers who own this product should stop using it immediately and schedule a free repair. BenQ America Corp., of Costa Mesa, California is the responsible party for this recall. The CPSC urges consumers to check their homes for this product and take action without delay. Full recall details and consumer contact information are available on the CPSC website.
This recall appears in: Fire & Burn Hazards.
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