Warning
BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Injuries have been reported. Consumers should stop using this product immediately.
Source: CPSC
WarningRecall #24309
BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
BISSELL Homecare Inc., of Grand Rapids, Michigan · BISSELL® Steam Shot™ Handheld Steam Cleaners
Product Description
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
Hazard
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
Remedy
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Refund
Reported Injuries
BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
411 Press Analysis
BISSELL Homecare Inc., of Grand Rapids, Michigan has recalled BISSELL® Steam Shot™ Handheld Steam Cleaners after injury reports prompted CPSC action on July 18, 2024. This recall affects about 3.2 million (in addition, about 355,000 were sold in canada). The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard. The manufacturer is advising consumers to stop using the product immediately. Affected consumers can obtain a full refund by contacting the company directly. The CPSC recommends inspecting the product for matching model numbers and contacting the manufacturer if uncertain about whether a specific unit is covered.
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