Warning
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
Injuries have been reported. Consumers should stop using this product immediately.
Source: CPSC
WarningRecall #26283
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
Dupray USA LLC, of Newark, Delaware · Dupray Neat Steam Cleaners
Product Description
This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
Hazard
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
Remedy
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Repair
Reported Injuries
The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.
411 Press Analysis
The CPSC issued a recall for Dupray Neat Steam Cleaners on February 26, 2026, covering about 651,145 (in addition, about 96,530 were sold in canada). The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders. The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven. Dupray USA LLC, of Newark, Delaware is offering affected consumers the opportunity to schedule a free repair. Consumers should stop using the product and contact the manufacturer for instructions. The CPSC recommends checking purchase history and product labels to determine if your unit is affected.
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