Information
Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
No injuries reported. This is a preventive recall action.
Source: CPSC
InfoRecall #25026
Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
Humane Inc., of San Francisco, California · Humane Charge Case Accessory for Ai Pin
Product Description
This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
Hazard
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
RefundReplace
Reported Injuries
The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.
411 Press Analysis
A recall affecting about 10,500 of Humane Charge Case Accessory for Ai Pin was announced on October 31, 2024 by the CPSC. The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard. Humane Inc., of San Francisco, California initiated this voluntary recall before any injuries were reported. Consumers who purchased this product should obtain a full refund by contacting the manufacturer. The CPSC encourages consumers to register products at the time of purchase to receive direct notification of future recalls.
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