Information
NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard
No injuries reported. This is a preventive recall action.
Source: CPSC
InfoRecall #25058
NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard
NetZero USA Holdings Inc., of Alpharetta, Georgia · High Bay LED light fixtures
Product Description
This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.
Hazard
The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.
Remedy
Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.
RepairReplace
Reported Injuries
The firm has received seven reports of loose LED boards burning. No injuries have been reported.
411 Press Analysis
The CPSC announced a voluntary recall of High Bay LED light fixtures on December 5, 2024. The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire. This recall covers about 13,000 and was initiated by NetZero USA Holdings Inc., of Alpharetta, Georgia as a preventive measure. No injuries have been reported to date. Consumers should stop using the product and schedule a free repair. The recall demonstrates proactive safety compliance by the manufacturer. Consumers can verify whether their product is affected by checking model numbers against the CPSC listing.
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