Critical Alert
Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
This recall is associated with reported fatalities. Consumers should take immediate action.
Source: CPSC
CriticalRecall #24335
Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Samsung Electronics America Inc., of Ridgefield Park, N.J. · Slide-in Electric Ranges
Product Description
This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA
Hazard
Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
Remedy
Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.
Repair
Reported Injuries
Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013. These ranges have been involved in approximately 250 fires. At least 18 fires caused extensive property damage. Approximately 40 injuries have been reported, eight of which required medical attention, and there have been reports of seven fires involving pet deaths.
411 Press Analysis
The U.S. Consumer Product Safety Commission announced a recall of Slide-in Electric Ranges on August 8, 2024, affecting about 1,120,905. Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013. These ranges have been involved in approximately 250 fires. The CPSC has classified this as a serious safety hazard. Consumers who own this product should stop using it immediately and schedule a free repair. Samsung Electronics America Inc., of Ridgefield Park, N.J. is the responsible party for this recall. The CPSC urges consumers to check their homes for this product and take action without delay. Full recall details and consumer contact information are available on the CPSC website.
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