Information
Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard
The CPSC record for this recall reports no injuries. Consumers should stop using the product and follow the recall remedy.
Source: CPSC
InfoRecall #25244
Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard
Santa Cruz Bicycles LLC, of Santa Cruz, California · Heckler 9 Electric Bicycles
Product Description
The recalled electric bicycles are sold with a 720W lithium-ion battery that sits inside a black case under the frame. "SANTA CRUZ" is printed on the sides of the downtube of the bicycle frame. "Heckler" is printed on the top tube of the frame and on the inside of the left chainstay. The bikes were sold in various colors, including Gloss Avocado Green and Maritime Gray. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance.
Hazard
The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register for a free replacement battery to be sent to them. If their battery is involved in this recall, consumers will be required to write "Recalled" on the involved affected battery and upload a photograph of it to https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery. These consumers should then dispose of the battery in accordance with local and state regulations following registration.
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Reported Injuries
The firm has received three reports of fires, including some property damage. No injuries have been reported.
411 Press Analysis
The CPSC announced a voluntary recall of Heckler 9 Electric Bicycles on May 1, 2025. The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard. This recall covers about 2,850 units (In addition, about 550 were sold in Canada) and was initiated by Santa Cruz Bicycles LLC, of Santa Cruz, California. The CPSC’s incident record for this recall states that no injuries have been reported. Consumers should stop using the product and receive a free replacement. Consumers can verify whether their product is affected by checking model numbers against the CPSC listing.
This recall appears in: Fire & Burn Hazards.
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