Information
Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
The CPSC record for this recall reports no injuries. Consumers should stop using the product and follow the recall remedy.
Source: CPSC
InfoRecall #24023
Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
Twin-Star International Inc, of Boca Raton, Florida · Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Product Description
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
Hazard
The electric fireplaces can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
Refund
Reported Injuries
Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.
411 Press Analysis
The CPSC announced a voluntary recall of Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces on November 9, 2023. The electric fireplaces can overheat, posing a fire hazard. This recall covers about 14,670 units and was initiated by Twin-Star International Inc, of Boca Raton, Florida. The CPSC’s incident record for this recall states that no injuries have been reported. Consumers should stop using the product and obtain a full refund. Consumers can verify whether their product is affected by checking model numbers against the CPSC listing.
This recall appears in: Fire & Burn Hazards.
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