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411 PRESS
CriticalCampaign #24V720000Electrical

2024 Jeep Grand Cherokee 4xe Recall: ELECTRICAL SYSTEM

Vehicle Identity

Vehicle
2024 Jeep Grand Cherokee 4xe
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Automotive wiring harness into the engine compartment — representative photo for NHTSA electrical recall
An automotive wiring harness routed into the engine compartment (representative file photo of the affected component). Specific vehicle: see recall details below. Photo: simonov / Wikimedia Commons (CC BY-SA 2.0).

Affected Vehicles

2024 Jeep Grand Cherokee 4xe

Recall Summary

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

411 Press Analysis

NHTSA has issued a critical safety recall for the 2024 Jeep Grand Cherokee 4xe, reported on September 27, 2024. The recall involves electrical system:propulsion system:traction battery. A vehicle fire while parked or driving can increase the risk of injury. This recall has been classified at the highest severity level. Owners of affected vehicles should stop driving them immediately and contact their dealer for service. Chrysler (FCA US, LLC) will provide the repair free of charge. Check your vehicle's VIN at NHTSA.gov/recalls to confirm whether your vehicle is included.

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